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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics Thomas Tullis, William Albert
Publisher: Morgan Kaufmann

Thomas Tullis, William Albert 2008. 9 - Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. The crux of the presentation was not being afraid of setting objectives, having metrics to measure them and most of all, learning from the users. This is by far the best and most comprehensive book I have found about measuring usability. Resources on Exploratory Testing, Metrics and Other Stuff. This presentation focused on building Facebook Communities. Http://www.developsense.com/resources.html#exploratory; Cox, R., Duisters, P., & van de Laar (2011). Measuring the user experience: collecting, analyzing, and presenting usability metrics: Morgan Kaufmann. Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies), Morgan Kaufmann. Information architecture: Blueprints for the Web: New Riders. He recently coauthored (with Tom Tullis) the first ever book on usability metrics, Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics , published by Elsevier/Morgan Kauffman in 2008.